If a CPSS is uncomfortable with a part of someone's culture, you should immediately transfer that person to someone else.

• A. True
• B. Not sure
• C. False
• D. Depends on the context

Answer: (C)

Handling cultural differences with respect and curiosity is essential. A CPSS should not move a person simply because they are uncomfortable with a cultural practice or belief. Instead, recognize the feeling, explore it, and pursue learning to reduce bias. Talk with a supervisor or trainer about how to respond, and look for ways to provide support that honors the person's culture while keeping boundaries and safety intact. Ask the person what support would feel respectful and effective, and consider strategies such as culturally informed communication, accommodations, or involving a culturally competent colleague if appropriate. Only transfer or change providers after careful consideration, with the person's consent and through the proper process, if you truly cannot provide supportive care due to safety or professional scope. The goal is to maintain access to recovery services and respect for the individual's culture.